Copyright
Information and other content on this web site such as text, graphics and images, are protected by copyright under both United States and foreign laws and may not be reproduced or distributed without prior written consent. If you would like to request permission to reproduce or distribute information on this site, please contact the Manager of Communications at 571.291.7700. Loudoun Water authorizes you to view and download a single copy of the site material for your personal use. Unauthorized use violates copyright, trademark, and other laws. You agree to retain all copyright and other proprietary notices contained in the original site material on any copy you make of such material.

Personal Information
We do not collect personal information about you if you are just visiting our site. We may collect personal information from you through, but not limited to, the following: if you contact us through email to ask questions or provide comments; requesting information or ordering free materials; signing up for direct payment; or paying online. We will not share this information with any third party except where noted for automatic payments.

There is certain information we collect that cannot be used to identify individuals. These include your IP address, your browser type, which pages you visited and what time of day you visited. This information may be used to help improve the usefulness of our site.

Cookies
Cookies are small files used to recognize repeat visitors to our site. When you visit our site, cookies allow us to receive and store certain types of information.

Online Surveys
If you voluntarily provide information as part of an online survey, we will use the information for research to help improve our programs and services. The results of the survey may be released to internal or external audiences.

Disclosure of Personally Identifying Information to Third Parties
At our option we may provide personally identifying information you have voluntarily provided through online forms or email to individuals or companies who need the information in connection with our terms of services to you. We may also provide the information to comply with the law, legal process or our regulators to collect unpaid bills or resolve customer disputes.

Security
Loudoun Water works to protect your information by using Secure Socket Layer. SSL is a security protocol used for securing communications on the Web. SSL technology takes a message and encrypts it so that the message cannot be read while it is being transferred. We make every effort to keep the information you send us and the site secure.

Content Accuracy
Loudoun Water makes every effort to provide the most up-to-date and accurate information. Still, errors and/or technical problems may happen. The information on this site is not guaranteed to be complete or correct. Any conclusions or actions you undertake because of information on this site are your responsibility. We advise you to check or verify facts that you may use to help make decisions that affect public safety, personal finances or business finances. Loudoun Water makes no representations about the accuracy, reliability, completeness, or timeliness of the material on this web site or about the results to be obtained from using the web site.

Disclaimer of Consequential Damages

IN NO EVENT SHALL LOUDOUN WATER , ITS AFFILIATES, OR ANY THIRD PARTIES MENTIONED ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE MATERIAL ON THIS WEB SITE OR SITES LINKED TO THIS WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LOUDOUN WATER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Links to External Sites
As a service to the visitors of our site, we offer links to other sites that may contain more detailed information. When you use a link to another site, you are no longer at our site and are therefore subject to that site's privacy policy. Inclusion of these links should not be seen as an endorsement or validation by Loudoun Water of the site or the site's content.

Our Right to Contact You
Loudoun Water reserves the right to contact site visitors regarding information about any policies or agreements relevant to them.

Children
We do not collect any personal information from or about children on our site.

Policy Changes
Loudoun Water reserves the right to change this policy at anytime by posting the new policy on this site.

Miscellaneous

These Terms and Conditions are governed by the substantive laws of the Commonwealth of Virginia, without respect to its conflict of laws principles. You agree to submit to the jurisdiction of the courts situated in the Commonwealth of Virginia with respect to any dispute, disagreement, or cause of action related to or involving this  web site. If any provision is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided elsewhere in our  web site, these Terms and Conditions constitute the entire agreement between you and Loudoun Water with respect to your use of this Web Site.